Multichannel Support
for the Tobacco Industry

We’ve been supporting leading tobacco brands for over a decade across marketing, e-commerce, and retail display initiatives. Our service is end-to-end — from POS materials fulfillment and distribution, to display installation, plus nationwide reporting and scalable campaign execution across Poland.

They trusted us

We understand the unique nature
of an industry shaped by legal restrictions and fast-paced, dynamic campaigns.

Supporting tobacco brands comes with a unique set of challenges — from regulatory compliance (excise duties, tax stamps, age restrictions) and communication limitations, to the need for fast, scalable marketing execution at retail locations.

We help the industry’s leading companies navigate these complexities through integrated services and a flexible, partnership-driven approach.

Our Services for the Tobacco Industry
3 Pillars of Partnership

E-commerce and Fulfillment of Products and Accessories

Shipping management for accessories, devices, and merchandise (e.g. e-cigarettes, heat-not-burn devices, lighters)
Additional insurance and declared shipment value services
Age verification of recipients (e.g. via DPD service), delivery to intermediary recipients, and enhanced shipment insurance
Integration with OMS and track & trace systems
Flexible operational models tailored to campaign and client needs

POSM: Storage, Kitting, Campaign Execution

POSM management system – stock rotation, reporting, and optimization
Storage, kitting, and delivery of materials within the client’s Field Force structure
Daily supply of packaging materials to boutiques and retail islands
Regular execution of marketing campaigns – same-day deliveries across Poland
Support for seasonal marketing campaigns and events (e.g. Open’er Festival, Summer/Winter Campaigns)
Returns management – segregation, sorting, and cooperation with disposal companies
Co-packing services: labeling, repackaging, excise marking
Operational consulting for POSM – how to execute activities effectively and efficiently

Display Installation and Maintenance

Installation of permanent materials – cigarette dispensers, tobacco cabinets, displays, and stands
Support for the HoReCa segment and shopping malls (kiosks, boutiques, retail islands)
Renovation, maintenance, and servicing of retail display elements – nationwide installer network across Poland
Express and standard service options – aligned with campaign schedules

Why Do Clients Choose to Partner with Fulfilio?

We bring years of experience — supporting market leaders in the tobacco industry since 2013.
A 360° Model – one trusted partner for logistics, POSM materials, and installations.
Responsiveness and flexibility – rapid adaptation to campaign changes and last-minute requests.
Modern reporting – mobile apps and seamless integration with client systems.
High satisfaction ratings based on direct client feedback and collected performance data.

What Have We Achieved
Together with Our Clients?

A flexible, partnership-oriented approach

Relocation of a fully equipped pavilion, with readiness to operate despite changing conditions

Comprehensive, multi-faceted booth support

Support for standalone zones with screens and remote content management

Long-term partnership spanning over a decade

Expansion of collaboration from POSM support to full-scale e-commerce and installations, including system integration and continuous reporting

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Products shipped per month

0 years

Expertise in logistics

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Satisfied clients

For over 20 years,
we’ve been supporting the FMCG sector

Fulfilio is part of the OEX Capital Group and delivers end-to-end solutions for the FMCG sector.

Process ownership and accountability

Leverage our modern, integrated logistics services to strengthen your company’s global success.

Consulting and expertise

You can rely on our specialists and partners, who bring hands-on expertise in FMCG logistics consulting.

Fulfilio policy

We prioritize transparency — both in collaboration and budgeting. Our team takes care of every project detail from start to finish.

Discover New Growth Opportunities

We are part of the OEX Group and have been working with leading international brands for over 25 years.

Multichannel Support for the Tobacco Industry

We understand the unique nature of an industry shaped by legal restrictions and fast-paced, dynamic campaigns.

Our Services for the Tobacco Industry 3 Pillars of Partnership