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“Cooperation with OEX Fulfilio was fruitful throughout its duration. We appreciate our joint efforts in solving operational challenges and look forward to further opportunities to strengthen our cooperation in the future.”

Secretlab Fulfillment Team (EU)

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About Secretlab

Secretlab is an international brand that produces and distributes ergonomic furniture. With over 3 million users worldwide and its products manufactured in Asia, it leads the markets in Europe and the USA. Known for innovation and quality, Secretlab sets the standard in the ergonomic furniture industry by providing products that combine comfort, style, and functionality.

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Challenge

Secretlab faced the challenge of establishing efficient and scalable logistics for its innovative ergonomic furniture within the fast-evolving European market. Aiming to uphold superior customer service and guarantee swift, seamless deliveries, Secretlab sought a partner capable of navigating the complex logistics landscape across multiple European nations.

Scaling up

Secretlab's sales expansion necessitated enhancing logistic capabilities to cater to the increasing product demand. The company required a solution that would streamline delivery processes and offer logistic flexibility and scalability, enabling swift adaptation to the ever-changing market dynamics and customer preferences.

Here are the key ways we supported Secretlab in scaling their sales:

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Optimized logistics processes for more efficient product distribution in the European market,

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The introduction of advanced warehousing solutions has accelerated order fulfillment and increased customer satisfaction.

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We provided a scalable logistics infrastructure, enabling Secretlab to expand into new markets and meet growing demand.

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Delivery Execution

As Secretlab's eCommerce grew, we faced the challenge of fulfilling orders to an ever-increasing number of locations. Currently, we serve as many as 62 different locations worldwide, allowing for broad distribution of Secretlab products and ensuring their availability to customers globally.

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of continous cooperation

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proceeded e-Commerce orders

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countries served worldwide

Long term cooperation

Our collaboration with Secretlab has lasted over 4 years, demonstrating our logistic solutions' long-term trust and efficiency. Throughout this period, we've successfully executed numerous projects, continuously evolving and tailoring our services to meet the dynamic needs and demands of the eCommerce market.

Effects:
● Projects proposed by Secretlab were implemented.
● Analytical and advisory solutions were proposed as part of completed projects.
● Trade networks have been developed all over the world.

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