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"If you want to enter the Polish market and need someone to handle deliveries and inventory, Fulfilio can do it."

Sanjay Raja

AVP of Operations, Herbal Pharm Pte Ltd

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About Herbal Pharm

Founded in 2004, Herbal Pharm is a leading nutraceutical brand dedicated to promoting healthier lifestyles with premium all-natural supplements, personal care, and lifestyle products. Driven by innovation and sustainability, the company combines an omnichannel approach with eco-conscious practices to deliver exceptional customer experiences.

Recognized with the Made With Passion mark and ISO 9001:2015 certification, Herbal Pharm continues to set benchmarks in quality and trust. With a growing footprint and commitment to superior products and sustainability, the brand focuses on helping customers achieve their best selves.

Herbal Pharm products

Challenge

Herbal Pharm sought support to streamline their fulfillment processes and successfully onboard onto a new online platform. They needed a reliable partner to handle growing order volumes while ensuring timely deliveries, accurate inventory management, and exceptional customer service during peak sales.

Scalling up

Fulfilio provided comprehensive warehousing and logistics support to Herbal Pharm, managing their inventory and ensuring seamless order fulfillment. They needed their shipments and custom packaging to be handled, aligning with their specific requirements.

Here’s how we coped with Herbal Pharm’s with scaling their business:

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Marketplace entry support

Recommended the Allegro platform to support Herbal Pharm's entry into the Polish market.

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Personal guidance

Provided an account manager for personalized guidance and support.

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Smooth onboarding

Facilitated smooth onboarding to ensure a seamless start on the platform.

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Delivery Execution

Fulfilio managed the entire order lifecycle for Herbal Pharm, ensuring seamless processing, on-time delivery, and efficient payment collection. Additionally, we facilitated connections with trusted marketing and manufacturing partners, providing the support needed to drive sustainable business growth.

Project in numbers

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more sales

$

estimated investment
in the project

100 %

satisfaction and
no customers' complaints

Doubled Sales and Mutual Cooperation

Herbal Pharm’s sales have been growing and increasing every month. Form November–December 2024, their sales have doubled. The Client is alerted on any changes regarding Fulfilio’s inventory via real-time data gathered from platform’s backend. The 100% attention and focus on the project promises the ongoing successful cooperation.

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